Policies


                                                                                   Virgo Immen Photography Policies and Procedures

    


    Your photos are not to be used beyond personal use such as re-selling or advertising or to be altered in any way which includes but does not limit to editing. Once photos are released to the above mentioned, Virgo Immen Photography is not liable or responsible for photos and if posted on social media. 

    If you have any questions or concerns about your photos or have any other photography needs please contact Virgo Immen Photography.

Studio Hours

    Sessions are by appointment only. Weekdays and weekends are available.  

Session Fee

    The session fee is for my time, experience and talent as well as equipment. Session fee is due at the time of a scheduled session and that time is not held until fee is paid. Non refundable but will be applied to any reschedule. 

Travel Fee

    A travel fee will be applied to any session outside of Denton County. Exceptions may be made if stated in a contract before the booking of a session. The fee will be included in the session fee that is due at the time of a scheduled session and client will be notified if a travel fee is applied. This fee is non refundable.

Cancelation & Rescheduling

    If you need to cancel or reschedule due to illness, injury or scheduling conflict, please contact me 8 hours in advance. I understand life happens so please let me know as soon as possible if you will need to reschedule. If you are a no-show to your session without contacting me first you will forfeit your session fee. If for any reason I need to cancel a shoot due to health or family emergency, a full refund will be given and rescheduling will be made available. 

Payments

    Cash or credit. 

Location session

    I do not photograph on train tracks, busy roads or on private property. If the client wishes to be photographed at a location that requires a photography fee it is the client’s responsibility to pay this fee in addition to my fee. While on location, anyone with the party of the client are required to treat every location properly. No trash, pet mess, inappropriate behavior, etc. will be allowed. Failure to follow location rules (within reason), client forfeits a refund of session fee and session will be canceled. 

Studio session

    I am not responsible for any lost or broken items while in my studio/home. If your lost property is found please contact me to schedule a time to come by and retrieve. Please limit personal items when in my studio due to space. Because my studio is in my home, I ask that clients watch over their party to keep them in the designated area for sessions. Pets will only be allowed if arranged before a session. Failure to follow studio rules or in the event something is broken, client forfeits a refund of session fee and will be asked to leave as well as could receive a bill to replace broken item(s).

Sessions

    I ask that all clients arrive on time and ready for your session. I reserve the right to cancel a session if the client is more than 15 minutes late. Sessions are sometimes booked back to back so please do not arrive more than 15 minutes before your session also. Babies and children may not always be camera ready. In this case an additional 15 minutes will be given to accommodate at no additional charge. If the additional time is not enough the client may be asked to reschedule and their session fee will be applied to a different date.

Ordering Sessions

    You have 30 days from the time your session is posted to order images. Because of limited space on my album website this is why an album will disappear. You can pay an additional fee to keep your album available for an extra 30 days. 

Orders

    All orders are final. Payment is required at the time of ordering. Print orders 

Re-shoots or re-editing

    My goal is 100% satisfaction in your session and images. There is no charge for a re-shoot due to technical difficulties or weather. However, I do not offer free re-shoots due to clothing choices, facial expressions, movement or any other items beyond my control.I will re-edit if I missed something we discussed would need to be fixed. Don’t be afraid to ask.

Privacy Policy

    I am committed to keeping your information and images private. Your information will be kept confidential and only images you have approved will be used for any marketing done by Virgo Immen Photography. All minor(s) images will not be used unless parent/guardian gives consent. 

Events/Parties

    A deposit of $50 must be paid to hold your appointment and will be applied to your total cost. Failure to do so will result in not having a photographer for your event/party. All wants and expectations for photos must be discussed prior to event. Full payment is required before beginning of event. If event is canceled and notice is given 8 hours in advance deposit will be refunded. Any less notice will result in a forfeit of deposit. 

Copyright and Licensing

The images that are being provided to you are licensed to you for reasonable personal purposes including but not limited to copy and print. Your license does not include financial gain, including but not limited to: advertising, stock photography, print sale profits, or resale of any nature. Virgo Immen retains all copyrights to images and may use them in a way to promote business with the exception of minors in which the photographer will get written permission from parent or guardian. 



Virgo Immen Photography

Sheena LeMay-Nelssen

9012 Cranston Ct. Providence Village, TX 76227

785-236-0901